Find the answer by who you are
Support is organised by role rather than by feature, because what you need depends on whether you run the gate or book into it.
For site teams
You license the platform and control what comes through the gate.
Project setup and configuration
Access points, resources, operating hours, breaks and booking cut-offs.
Approving and managing bookings
Approve, decline, move, check in, check out and cancel.
Managing project users
Invite your supply chain and keep roles current.
Site manager FAQs
Custom questions, booking limits, opening hours.
For contractors and drivers
You book deliveries into someone else’s site. It’s free for you to use.
For developers
Build on the platform or connect it to your own systems.
Legal and security
The documents procurement and IT will ask you for.
Security documentation
Voyage Control is ISO/IEC 27001:2022 certified, SOC 2 Type 1 attested and Cyber Essentials certified. Request the full documentation pack for procurement or IT review.
Request documentation