What do I do if there are no available time slots?
Vehicle slots are available on a first come, first served basis.
Your exhibitor type (shell scheme / space only / etc) relates to when your vehicle is able to enter the venue. It is the Event Organiser that manages these time allocations. Your event organiser may have included information on your user type and access time in the exhibitor handbook and these will be reflected in the availability of booking slots.
Possible reasons for unavailable slots:
User type does not have access on selected date:
* If 'all slots are taken' error message appears, this may be because your user type does not have access on this date. If there are other dates shown in this phase, please try one of these to see if there are any available times.
* If you believe your user type needs access on any other date please speak to the Event Organiser directly.
* If 'all slots taken' error message appears, this may be because the zone you have selected is fully booked or restricted to your particular vehicle type or user type. Please try another zone and see if there are any times available.
* If 'all slots are taken' error message appears, this may be because there is a restriction in place for your selected vehicle type (for example, often vehicles above 7.5 tonnes may be restricted until the second day of breakdown or several hours later than smaller vehicles or certain vehicles are not permitted to load/unload in certain zones.) Please try selecting another zone and/or date and if possible, consider bringing a smaller vehicle.